1. All purchases made during the Tanagra Private Sale are final and cannot be exchanged or returned.
2. Once a transaction is confirmed, modifications or cancellations cannot be accommodated.
3. The above applies exclusively to discounted items purchased online during the Private Sale. Full-priced items remain eligible for our standard return and exchange policies.
4. Should any product arrive with a defect or damage, please notify our Customer Service team promptly so we may resolve the issue in line with our standard procedures.
5. Due to the exclusive nature of this sale and high demand, certain items may become unavailable. In such cases, we will notify you via email and provide a full refund.

For further inquiries or clarification, please contact us at: Tanagra.Online.Boutique@chalhoub.com